Talk to a person
One address, read by the people who build CalmSign. No ticket portal, no chatbot, no queue position.
hello@usecalmsign.comWe aim to reply within one business day, Monday to Friday.
Support and how-to
Something not behaving, or you cannot work out where a setting lives? Email us with the document name and roughly when it happened and we will pick it up from there.
hello@usecalmsign.comBilling and plans
Invoices, VAT details, upgrades, downgrades, and refunds. Business plans over five seats are handled by email too — there is no sales pipeline to enter.
See plans and pricingAPI and developers
Endpoints, authentication, webhooks, and the shape of the audit trail payload are all documented. If the docs do not answer it, send us the request you tried.
Read the documentationSecurity disclosure
Found a vulnerability? Email us with "Security" in the subject line and steps to reproduce. We will acknowledge it, keep you updated, and credit you if you would like.
How the seal worksBefore you write
Two things make an answer arrive much faster:
- The document name or ID, the signer's email address, and the approximate time in UTC.
- What you expected to happen and what happened instead — a screenshot beats a description.
If you were asked to sign something
CalmSign delivers the document; we did not write it. For questions about what a contract says, what a clause means, or whether a deadline can move, contact the person or company that sent it — their details are on the signing page. We are not a law firm and cannot advise on the contents. If the link itself is broken or you never received your signed copy, that one is ours: write to us.
Privacy and data requests
Access, correction, deletion, and portability requests go to the same address; we verify the request and answer within 30 days. The privacy policy sets out what we hold and why.